OTA updates not being detected by my device

  • Hello,
    My device has the 4.8.2 update and since august there is a new security update available via OTA (version 4.9.0), however, my bq device is not detecting it, and keeps saying there are no more updates.

    I am checking it by pressing Ajustes->Información del Teléfono->Actualizaciones del sistema->Actualización

    I am missing something?

    Thank you!

  • 2 Answerssorted by
  • UPDATE, I currently have update level 4.8.1 (March), not 4.8.2, Any ideas why I am not able to see the updates?
  • can anybody help me? I flashed the device some time ago, and since then, I am not able to receive any updates via OTA. How can I solve this issue?